Recent Posts

Category 3 Water Damage in Your Malvern, AR Home

7/14/2021 (Permalink)

Category 3 water in a flooded basement in Malvern, AR This Malvern, AR business suffered a Category 3 water loss when they discovered several feet of standing water in their basement.

Water loss isn't the type of property damage that you can put off until later.  An invisible stopwatch starts running from the moment the damage occurs, and the longer it lasts, the worse the damage can be.  We've previously discussed Category 1 water, which comes from a sanitary source.  We've also discussed "greywater," or Category 2 water, which happens when Category 1 water sits for more than a couple of days.  It can also come from an overflowed washing machine, dishwasher, or toilet that does not contain feces.  Category 2 water is very susceptible to bacterial invasion, and this is when your water loss turns serious.  Should a Category 2 water loss sit for 48 hours, it is now classified as Category 3, commonly called "black water."

Aside from Category 2 water sitting for 48 hours, Category 3 water has many sources.  A sewage backup is automatically classified as a Category 3 loss.  Large rain events can cause flash flooding, which is also Category 3.  Major storm damage, such as flooding from a hurricane is black water, too. 

Take care to never ingest Category 3 water, either intentionally or accidentally.  This water is extremely contaminated, and you could be exposed to serious diseases such as Hepatitis B and C, Tetanus, or even HIV. 

Once your home suffers a Category 3 water loss, it is imperative to have it remedied immediately.  Should that water sit in your home, it could soak not only the contents of your home, but also sheetrock, flooring, and anywhere else it can get.  This poses a huge health risk to the occupants of the home.

SERVPRO of Saline County and SERVPRO of Hot Springs understand the severity involved with Category 3 water, and our specially-trained technicians are ready to make it "Like it never even happened."  Call us today at 501-776-2222 to discuss your needs.  We're available 24/7.

We're always here to help.

Firework Safety is Essential

7/1/2021 (Permalink)

Fireworks explode over a bridge at night Fireworks are a fun tradition, but make sure you follow state laws and safety precautions.

Tis the season for those little roadside tents to pop up along the landscape.  You know the ones.  You'll see more and more fireworks stands as the calendar edges closer to the Fourth of July.  Admittedly, there is a lot to celebrate this year, with the country making strides in its return to normal.  So maybe you're thinking of going big this year, just to release all the pent-up frustration of essentially losing almost a year and a half of fun and celebration due to the pandemic?

Well, maybe not so fast.

There are some key safety measures to keep in mind before you light that first fuse!  The goal is to have fun, and if safety isn't a priority, your celebration could end with something burning other than the fuse or worse, a surprise trip to the emergency room.

First, familiarize yourself with the state laws pertaining to fireworks in your area, wherever you may celebrate.  Arkansas only permits certain types of firework purchases during specific times of the year, and only to those 12 years old and older.

Secondly, keep yourself safe!  Make sure to never lean over the fuse when lighting it and keep a garden hose or water bucket nearby as a safety precaution.  It's extremely tempting to try and re-light a "dud" firework, but don't do it!  It could explode and burn you.  Did you know that 44% of firework injuries were due to burns?  That's an important percentage to remember, especially when it comes to children.  Many people see sparklers as harmless, but a lit sparkler burns at around 2000 degrees.  Half of the total firework injuries to young children involved sparklers.  Please choose a safer alternative like a glow stick or streamer for your child.  

When it comes to fireworks, don't forget about your furry friends.  Dogs are extremely sensitive to loud noises and flashing lights.  Walk them earlier in the day and leave them indoors when fireworks are in use.  Close the curtains and make them a comfortable spot with music or a television playing to distract from the loud noises outside.

With a little consideration and the proper safety precautions, fireworks can be a lot of fun.  However you celebrate, do it safely!  Happy Independence Day from your friends at SERVPRO of Saline County and SERVPRO of Hot Springs!

The Danger of Flash Floods

6/16/2021 (Permalink)

A car is submerged after a storm in Gulf Shores, AL It only takes a foot of floodwater to sweep away a vehicle during a flash flood.

When an area receives an overabundance of rain in a short period of time, the likelihood of a flash flooding event increases.  Flash floods are dangerous because they move so quickly.  According to the National Weather Service, flash floods are the number one cause of weather-related deaths in the United States.  The majority of those deaths are automobile-related.  Never drive onto a flooded roadway because you have no way of knowing the depth of the water or how fast it is moving.  A car can be swept away before the driver fully realizes the extent of the danger. 

A flash flood can happen when the ground is so saturated from heavy rainfall, it cannot absorb any more, so the water begins to rise.  This makes cities and other densely populated areas at a higher risk for flash floods.  More of the land is covered by concrete, roadways, buildings, and the like, so there is less natural ground to absorb the water.  Storm drains often become clogged by debris, causing an overflow into the streets and buildings nearby.  Low areas become extremely dangerous in situations like this.

So what do you do if there is a Flash Flood Warning for your location?  Most importantly, seek higher ground.  If you are instructed to evacuate, do so immediately.  Flash floods can bring rapidly rising water, so seconds count.  Have a disaster plan in place for your family so you know what to do and where to go.  Never try to walk or drive into floodwaters.  It only takes six inches of water to knock you down and sweep you away.  A foot of floodwater can do the same to a vehicle.

Should you find your home or business damaged due to a flash flood, SERVPRO of Saline County and SERVPRO of Hot Springs is here to help.  Give us a call at 501-776-2222.  We're available 24/7 and will work with you to make it "Like it never even happened."

We Offer Board-Up Services for Your Fire Loss

6/1/2021 (Permalink)

Boards cover the window and door of burned home in Hot Springs, AR Keep your home secure after a loss with our Board-Up Services. Call today to find out more.

A fire is one of the most traumatizing, intensely personal types of loss to happen to a person.  Once the flames are extinguished and the remains stop smoldering, the structure itself is left vulnerable and open to would-be thieves.  You've already lost enough of your belongings in the fire -- you don't want anything else to happen.  Let us help you with that.

SERVPRO of Saline County and SERVPRO of Hot Springs are pleased to offer board-up services after a fire loss.  The openings where your doors and windows used to be will be securely boarded up with plywood to block entrance from any would-be looters.  It can bring some peace of mind to an already stressful situation.

Add us to your phone contacts today: SERVRPRO of Saline County and SERVPRO of Hot Springs - 501-776-2222.  Should you suffer a loss, call us, and we'll be there for you.  We're always here to help.

The 2021 Atlantic Hurricane Season

5/14/2021 (Permalink)

The SERVPRO of Saline County and SERVPRO of Hot Springs vehicle in Gulf Shores, AL, after Hurricane Sally made landfall Our Storm Team made a trip to help out in Gulf Shores, AL in September 2020 after Hurricane Sally devastated the region.

2020 was a record-setting year for Atlantic hurricanes.  There were a total of thirty named storms, with thirteen of them becoming hurricanes.  Of those thirteen hurricanes, six were designated as major hurricanes (where the wind speed was greater than 111mph).  It was a very active season, and most folks who live in areas where hurricanes could strike were very happy to see it go.  The time in-between seems fleeting because the first day of the 2021 Atlantic Hurricane Season is June 1st, 2021.  The coast isn't clear until June, because the past six hurricane seasons actually began earlier than June 1st.  Beginning this year, the National Hurricane Center plans to issue tropical weather outlooks for the Atlantic starting May 15, 2021.

The intensity of a particular year's hurricane season varies from year to year.  Some years experience a relatively mild hurricane season, which officially runs from June 1st through November 30th.  Unfortunately, the probability of the 2021 hurricane season being uneventful is extremely low.  Experts are actually predicting an above-average probability for major hurricanes making landfall this year.

While tropical weather doesn't usually make it to Central Arkansas, SERVPRO of Saline County and SERVPRO of Hot Springs keep an eye on potential hurricanes and stand ready to assemble a storm team to go to the affected area and assist if it becomes necessary.  We're always here to help.

Cleaning for Saline County, AR Real Estate Listings

5/12/2021 (Permalink)

House keys changing hands in Saline County, AR Homebuyers know within seconds if a home is right for them.

Real estate professionals, we can help you!  If your listing isn't where it needs to be, you'd be surprised what a good cleaning will do.   The real estate market is sizzling hot right now, but if your listing isn't up to its full potential, buyers will quickly move on to the next one.  It's true -- buyers know within 10 seconds whether or not they're interested in a listing!  If your listing features stained carpets and dingy windows, a potential buyer only sees it as more money for them to spend and more projects for them to do.  "Move-in ready" needs to actually be move-in ready. 

Let us help you with that.  SERVPRO of Saline County and SERVPRO of Hot Springs work with real estate agents to help their listings shine.  We clean carpets, windows, high-touch surfaces, walls, ceilings, and appliances.  Give us a call today at 501-776-2222 and we can discuss your needs and tailor a make-ready cleaning package that will make your listing stand out, and since the market is so hot, listings frequently sell above list, which could even mean more money in your pocket!

Take your real estate listings to the next level with a make-ready clean by SERVPRO of Saline County and SERVPRO of Hot Springs.  We're always here to help.

What to Do Before Selling Your Benton, AR Home

5/10/2021 (Permalink)

Woman holding an OPEN HOUSE sign Before you open your doors to potential buyers, let us in to make your home sparkle!

The real estate market is very hot right now, and if you list your home, it's probably going to sell.   Before your listing goes live, don't leave money on the table.  Homes are selling above their listing price, and wouldn't it be great if yours did, too? 

Did you know that buyers typically decide whether or not they're seriously interested in purchasing a home in 10 seconds or less?  First impressions are everything.  Your listing needs to look perfect, or your potential buyer will scroll on to the next listing.  Don't let that happen to you.  Here are some tips to consider before putting your home on the market.

  • Use a professional photographer  --  They have the proper equipment and know the right angles to photograph your home to show off its maximum potential.
  • Remove the clutter --  No one wants to see a junky closet filled with a random assortment of…stuff.  Either get rid of it or box it up and put it in storage.
  • Remove photos and personalized items --  Potential buyers want to imagine their own family in the home.  It's also a good idea to remove anything with children's names on them as a safety precaution.
  • Don't completely empty the home --  Sometimes it's hard to visualize how the furniture fits into homes with big, open floorplans.  You could also look into having your home professionally staged.
  • Make sure your home is sparkling clean --  Remember, potential buyers spend an average of 10 seconds or less on a listing, and if you've got dirty windows and stained carpet, all they'll see is a "project," so have your home professionally cleaned from top to bottom before putting it on the market.

Give the trained professionals at SERVPRO of Saline County and SERVPRO of Hot Springs a call when you're getting ready to sell your home.   Save the number in your phone: 501-776-2222.  Our cleaning services will make the home look good as new.  We'll clean the windows and carpets; we do upholstery and drapes, too!  Give us a call and we'll be happy to discuss your needs.   We're always here to help.

Bring Your Workers Back to a Clean Office in Bryant, AR!

5/6/2021 (Permalink)

A woman types on a keyboard in Bryant, AR Let us help get your office sparkling clean before the workers come back full-time!

When the coronavirus pandemic struck in early 2020, a large number of companies transitioned their employees into remote workers, allowing them to work from home instead of commuting into the office and possibly catching the virus. As time went on, some employers made working from home a permanent option. Others brought their employees back on a limited schedule, allowing them to work from home for the majority of the time.

Things have changed a lot in a year. The coronavirus vaccine is more readily available, and the case numbers have rapidly dropped in some areas. This leaves employers with a decision: Where do we go from here? Many offices are opting to have their employees return to the office full-time. There have been numerous reports about workers experiencing anxiety over a return to the workplace. They've gotten used to their new schedule, and it's hard to go back to the daily grind. The office wants them back, but is the office ready for employees to return?

Are there some things about your office that needed to be done, but the pandemic pushed it back? You never got around to getting that coffee stain out of the carpet? Don't bring employees back to the same old office they left a year ago. Clean it up and make it nice and welcoming.

SERVPRO of Saline County and SERVPRO of Hot Springs are always here to help! We offer a variety of commercial services, including carpet cleaning. Let us get your office sparkling top-to-bottom to welcome back those who may be a bit apprehensive. It's a fresh start for everyone. Give us a call at 501-776-2222 today, and we'd be happy to discuss what kinds of services would be a good fit to get your workspace back into top shape before the workers return!

Carpet Cleaning Services for Your Hot Springs, AR Church

5/5/2021 (Permalink)

View of empty church pews from a pulpit in Hot Springs, AR Let us make your church sparking clean before your next sermon!

Your church is your home away from home.  It should always look its best in order to inspire your congregation to come together.  While flooring types are different from church to church, many of them are carpeted.  This inspires a sense of closeness within the church community.  After a while, it can also look a bit worn-down from heavy foot traffic.  This is especially true in churches that offer Sunday School services and have a nursery for infants. 

SERVPRO of Saline County and SERVPRO of Hot Springs are always here to help!  We offer commercial carpet cleaning for churches so they'll be shiny and ready to go on Sunday morning.  We're experienced in cleaning churches large and small.  We'll make those carpet blemishes look "Like they never even happened."

We do more than just carpets, too!   From the offices to the pulpit and the pews in between, give us a call today at 501-776-2222 to discuss your cleaning needs.

Renew Your Space - Upholstery Cleaning

5/4/2021 (Permalink)

A family with a dog sits on a couch in Benton, AR Couch smelling not-so-fresh? We offer upholstery cleaning to make it good as new.

Life is messy.  Add kids and pets, and life can be downright chaotic.  So it's nice to come home to the familiar.  Your recliner.  Your couch.  Your living room.  You just want to kick back and binge-watch your favorite show for the 10th time with a tasty beverage and a snack.  It's a solid plan, and you're ready to get it rolling.  You're just stretching out on the couch when you smell…something.  Your goofy dog must have jumped on the couch when you weren't looking.  You remember how much it's rained and how your dog just loves going outside.  Binge-watching is all but forgotten because now, all you smell is a wet dog.  It's awful.  As you take a closer look at the couch, you notice stains that weren't there before.  Did one of the kids spill something?  Who knows, but there is definitely a blotch of marinara on your favorite light-colored couch.  A new couch isn't in the budget, but you don't want your furniture looking (and smelling) like something from your first college apartment.  Do you give up and let the chaos win?  No!  You've got this.

Let us help you.  SERVPRO of Saline County and SERVPRO of Hot Springs cleans upholstery!  We'll get the stains out, and the funky smells, too!  Give us a call today at 501-776-2222, and we'll be happy to discuss what we can do to get rid of the stains and smells and make it "Like it never even happened."

We're always here to help.