Recent Posts

Category 2 Water Damage in Your Bauxite, AR Home

4/20/2021 (Permalink)

Overhead shot of a bathroom toilet Have a greywater issue in your home? We're always here to help.

Water loss comes in many forms, and depending on the type of water you're dealing with, it could affect your home in different ways.  We've discussed Category 1 water and how it originates from a sanitary water source, such as a sink overflow situation.   Should that water sit for two or three days, it could transition into a Category 2 water loss.

Category 2 water is often referred to as "greywater."  While it is not grossly contaminated, there is enough contamination present to potentially make someone ill were the water ingested.  These water sources include overflow from a washing machine or a dishwasher, toilet overflows containing some urine (but no feces), and even things like an overflowing aquarium or punctured waterbed.  There are also microorganisms present in the water. 

Once Category 2 water has been sitting for 48 hours or more, the bacteria multiply, and mold forms.  This becomes Category 3 water, commonly referred to as "black water."  This is extremely dangerous.  Don't let it get to that point!  Should you experience a Category 2 water loss, SERVPRO of Saline County and SERVPRO of Hot Springs are available 24/7 to start the mitigation progress and make your water loss "Like it never even happened."  Call 501-776-2222.

We're always here to help.

Category 1 Water Damage in Your Haskell, AR Home

4/15/2021 (Permalink)

A bathtub sits in front of a window Should your bathtub overflow, give us a call to fix the damage before it turns into something much worse!

When you're dealing with a water loss, time is not on your side.  The longer a water issue remains on your property, the more likely it is to turn into major damage, which could result in a lengthy restoration process. 

Many water losses that occur in the home are considered a category 1 water loss.  These involve sanitary sources of water, such as a bathtub or sink overflowing.  Category 1 water poses no danger from exposure or ingestion.   A broken toilet tank or bowl can be considered a category 1 water loss when the water has no contaminants.  Even though these water sources are sanitary, they can damage laminate floors, plywood, particle board, and the like.  Carpets are likely to escape long-term damage once the water is extracted.

Unless category 1 water damage is quickly scheduled for restorative drying, you run the risk of your water loss devolving into a category 2 or category 3 water loss.  Give us a call when you first notice your water loss.  We're always here to help.

SERVPRO of Saline County and SERVPRO of Hot Springs are available 24/7/365 to handle your emergency.  Should you suffer a category 1 water loss, call 501-776-2222, and we'll make it "Like it never even happened."

BBQ Season is Here!

4/2/2021 (Permalink)

Food on the grill Follow these tips for a safe and fun BBQ

The days are getting longer and the temperatures are rising. Signs of Spring are upon us, and Americans are itching to partake in one of their favorite pastimes: the cookout! According to the Hearth, Patio & Barbecue Association, 64% of US adults own a grill or smoker – that's almost two-thirds of the population! The massive popularity of outdoor cooking can end badly if proper safety precautions are not observed. So let's run through a few safety tips to make your cookout a success!

Sure, you know your grill, but how well do you really know your grill? Keep a copy of your manual if possible; alternately, it should be available on the manufacturer's website. . Become familiar with your specific model, as features and functions are not the same on every grill.

Location is important! A grill should only be set up on a flat surface so it cannot tip over. Protect your deck or patio with a grill pad or splatter mat underneath. Check your manual for the minimum keep-clear distance required for your grill. If you're using a gas grill, make sure to check for a propane leak before the first BBQ of the season. Just apply a light soap and water solution to the hose, then turn on the gas. If you see any bubbling, you've got a leak that needs to be fixed before going any further!

Keep it clean! Always make sure to clean the grease off the grill before using it again. Make sure to have baking soda on hand in case of a grease fire. Should the flame go out, turn off the grill and the gas and give it at least five minutes before re-lighting it.

Charcoal grills cause more fires than gas grills, so always proceed with caution. Allow the coals to cool completely before disposing of them in a metal container.

We know that cookouts usually aren't complete without a few adult beverages of choice, but if you're in charge of the fire, keep it in check to avoid carelessness!

All of us at SERVPRO of Saline County and SERVPRO of Hot Springs love a good cookout, but we know that accidents sometimes happen. We're always here to help. Give us a call at 501-776-2222. Fire & Water – Cleanup & Restoration. We'll make it “Like it never even happened.”

How Does Water Affect Laminate Flooring?

3/26/2021 (Permalink)

Brown laminate floor arranged in a pattern Water and laminate flooring do not mix.

Laminate flooring is one of the most popular types of flooring in homes today.  The lower price point and realistic wood finishes are the perfect choices for homeowners wanting to upgrade or renovate their homes with a luxury feel.  The quality of the flooring has greatly improved over the years, with some brands claiming to offer waterproof laminate flooring.  While this sounds ideal, the idea of completely waterproof laminate flooring is a bit misleading.

Many types of laminate flooring can withstand the wear and tear and occasional spills of everyday use.  As long as a spill is wiped up immediately, most laminate stays in good shape.  Should your home suffer water damage from other sources, such as a leaking appliance or burst pipe, the reality is that your flooring would most likely need to be replaced.

Laminate flooring is manufactured, so once the materials start to take on water, the underside starts to break down due to saturation.  There are signs to look for if you think your laminate flooring might have water damage.  The planks that typically lay flat could start splitting or bubbling.  They could even buckle.  If you notice discoloration or visible mold, your floor is definitely damaged and needs to be replaced.

Should you experience water damage, give the pros at SERVPRO of Saline County and SERVPRO of Hot Springs a call at 501-776-2222.  We'll take out the damaged laminate and make it "Like it never even happened."

 We're always here to help.

Water Damage in your Hot Springs, AR Townhouse

3/25/2021 (Permalink)

A condominium complex Who is responsible if your townhome's water damage came from another unit?

Living in a multi-unit dwelling comes with its own set of pros and cons, but what happens when something goes wrong? Your home could experience water damage from another unit in the dwelling. What happens then? Are you responsible for getting it repaired yourself? Laws vary throughout the country, but the tricky answer is that “it depends.” Mostly, it depends on what was damaged and the location of the damage. Most condos and townhouses have a Homeowners Association (HOA) that spells out what happens when a unit is damaged. In many cases, the bylaws cover “common elements” and damage in a unit is the responsibility of the owner. Should an incident be caused by the negligence of one owner, resulting in damages to another owner's property, the negligent owner's liability insurance could come into play.

There are some things to look for to stop water damage before it becomes a problem. One of the major culprits is blocked gutters. Keep your gutters clean and clear so they don't overflow and cause an issue. It is also important to ensure your appliances are maintained. Dishwashers, refrigerators, and washing machines can leak into a neighbor's unit, and you would likely be on the hook for the bill. Follow a maintenance schedule for your appliances to keep them working properly. Does your condo or townhome have a sump pump? These are often the cause of water issues in multi-unit dwellings. While the HOA is usually the owner of the sump pump, they're sometimes located in a particular unit, meaning that the owner needs to make sure it is operating efficiently.

In short, make sure you are familiar with the bylaws of your multi-unit condo or townhome. Should any damage occur, it's a good idea to consult the bylaws to ensure you're following the proper steps to get the problem solved. Should your condo or townhome experience a water loss, give us a call at SERVPRO of Saline County and SERVPRO of Hot Springs. We're available 24/7 and quick to the scene to make it “Like it never even happened.”

We're There When You Need Us - 24/7

3/25/2021 (Permalink)

A man cleans a fire-damaged building Have a late-night disaster? We're always here to help.

Life would be convenient if everything stayed on schedule.  Things only happen when they're supposed to, and the weekends are only for rest and relaxation.   Maybe in a perfect world… 

But this is the real world.  Disasters never take a day off.  Sometimes the emergency you experience is at 3 am.  That burst pipe in your basement isn't going to wait until Monday morning.   The lightning bolt getting ready to zap your storage building doesn't care that you were trying to sleep.  Once the fire department extinguishes the blaze, someone's got to come out and start to clean up the mess.

That's when you call SERVPRO of Saline County and SERVPRO of Hot Springs!  Did you know that we have a team on-call every weekend?  Your call will be answered 24/7, and we'll be there when you need us.  We are Faster to Any Size Disaster.

When you experience a fire loss, have water damage, or experience an urgent emergency, you need to know that someone is available to help you immediately.  Call SERVPRO of Saline County and SERVPRO of Hot Springs today at 501-776-2222.  Any time of day or night, we'll make it "Like it never even happened."

When Minutes Matter

3/17/2021 (Permalink)

Water droplets on women’s bathroom sign Some emergencies require immediate assistance.

Emergency situations are often time-critical.  Time is of the essence, and the longer you have to wait for help could make the situation much worse.  Water damage is invasive and causes further damage to your home the longer the problem remains unresolved.  Water is quick to saturate the walls, giving an opening for mold and mildew to form.  Metal in your home can corrode, and depending on the type of water damage, you could be looking at a biohazard contamination.  SERVPRO of Saline County and SERVPRO of Hot Springs are here to help you when minutes matter. 

Emergencies are also traumatic.  There is never a good time to suffer a fire loss because personal and sentimental items are left behind and damaged, if not completely destroyed.   While not everything can be saved, some items can be restored.  We understand how important these items are to you and will work hard to restore them.  Should you suffer a fire loss, SERVPRO of Saline County and SERVPRO of Hot Springs are fast to respond and clean up the mess.  We’ll remove the soot from your house so you can come home.  We’ll make it “Like it never even happened.”

Give the professionals at SERVPRO of Saline County and SERVPRO of Hot Springs a call when a time-sensitive emergency such as a water loss or fire loss requires a fast response.  Our highly trained technicians are on call and available 24/7.  Call 501-776-2222.

We’re always here to help.

A Business Emergency

3/15/2021 (Permalink)

Flooded room in a business An after-hours sprinkler malfunction flooded this business

There’s never a good time for an emergency.  It seems like something catastrophic happens at the most inopportune time.  When a business goes offline, both time and revenue are lost.  That hurts the bottom line.  So what do you do?

You could call around, hoping you’re able to find someone to help, or you could call the pros at SERVPRO of Saline County and SERVPRO of Hot Springs.  We’re available 24/7, and are just a phone call away at 501-776-2222. 

Should your business experience water damage throughout your worksite, SERVPRO of Saline County is here to help.  This recently happened to a new commercial business in Bryant, AR.  They suffered excessive water damage when the sprinkler system failed.  SERVPRO of Saline County was fast to the scene, working through the night to get the water removed.  This allowed the company to get back to work preparing for their opening date.

SERVPRO of Saline County and SERVPRO of Hot Springs can fix water or fire damage to your business, as well as provide commercial cleaning services.  We’re always here to help.  Give us a call today at 501-776-2222 and we’ll make it “Like it never even happened.”

When a Storm Causes a Prolonged Electrical Outage

3/12/2021 (Permalink)

A girl uses a flashlight to illuminate a book Keep flashlights on hand in case of an electrical outage

There is often advanced notice when a winter storm approaches your area. Shoppers make a run on grocery stores and buy up all the milk and bread and plan to settle in their warm homes to ride out the storm. The plan often goes off without a problem, but that isn't always the case.

Arkansas tends to experience an ice storm event every few years that causes issues. Freezing rain and sleet topple trees into power lines, and then the neighborhood goes dark. Power companies generally have someone on the scene quickly, but during a major ice or snow event, the power companies could be overwhelmed. Now you're looking at staying in the dark for several days in a row. What should you do? More importantly, what SHOULDN'T you do?

Once the lights go out, some people immediately round up all the candles in their homes and light them all over the house. This is a bad idea, especially if you live in a home with children or pets. Even if you don't, it's never a good idea to leave a candle burning unattended. Flashlights are a much better option! Make sure you're stocked up on batteries.

Prolonged power outages also affect the food supply. A freezer full of food should last for 48 hours, and a half-full one should last for 24 hours. Highly perishable food in the refrigerator should last for around 4 hours. If your house has a gas stove, it should still work, as would a backyard gas grill. Remember – never grill inside! It could lead to a fatal build-up of carbon monoxide. Any food that isn't consumed within two hours should be tossed to avoid spoilage. Many homeowner insurance policies cover food loss in the event of an outage, so you should double-check your policy!

Should you have access to a generator, be careful how you use it. It is recommended to operate it at least 20 feet from the house while ensuring that the exhaust is directed away from doors and windows to prevent a potentially deadly build-up of carbon monoxide. If you do not have a generator, make sure to unplug all of the large appliances in the home, and some of the smaller ones to prevent an electrical surge once the power is restored.

Winter storms often lead to frozen pipes, especially in homes with no electricity. Should you have water damage from a winter storm, we're always here to help. Give us a call today at 501-776-2222. SERVPRO of Saline County and SERVPRO of Hot Springs are fast to the scene to make it “Like it never even happened.”

Commercial Cleaning for Your Bryant, AR Restaurant

3/11/2021 (Permalink)

A cook cleans his workstation. Cleanliness is essential in commercial kitchens.

Restaurants are big business in Saline County, AR. From mom and pop diners to national chains, restaurants dot the landscape. You know the food is good, but what's it like in the kitchen? How strictly does each restaurant follow its cleaning protocols? The answer could surprise you.

Restaurants should be cleaned and disinfected on a regular schedule. A commercial kitchen could become a fire hazard if grease is not removed from the kitchen. Exhaust fans help move the airborne grease from the kitchen, and if the fans are not cleaned regularly, it poses a serious fire hazard. A clean and sanitized kitchen also reduces the spread of disease among kitchen staff, leading to fewer sick days and call-outs.

The Arkansas State Board of Health publishes a 145-page book of rules and regulations regarding food establishments in Arkansas. Lengthy chapters are devoted to the frequency of cleaning supplies and equipment used in Arkansas restaurants. In a perfect world, all rules and regulations would be followed exactly to the letter, but realistically, it doesn't always happen. Restaurants get busy and the workers mean to “get to it later,” and some of the deep-cleaning simply does not happen. Should the restaurant have a surprise inspection from the state, the restaurant could be fined or even shut down until the problems are corrected. Don't let that happen to your restaurant!

SERVPRO of Saline County and SERVPRO of Hot Springs are ready to deep clean and sanitize your commercial kitchen to promote a safer, healthier work environment. Give us a call today at 501-776-2222. We'll make the mess “Like it never even happened.”

We're always here to help.