Recent Posts

Answering Common Questions About Smoke Alarms

9/16/2020 (Permalink)

smoke detector with floating smoke and a SERVPRO logo Smoke alarms can mean life or death for you and your family.

You probably know how important it is to have at least one smoke alarm in your Benton, AR home.

Yet you may have many questions about purchasing and maintaining your detectors. Below are answers to some common queries.

What Types of Smoke Detectors Should You Buy?
There are three main types of smoke detectors. They are:

  1. Photoelectric
  2. Ionization
  3. Dual sensor

Photoelectric and ionization alarms each sense different types of fires. Dual-sensor detectors, meanwhile, include both ionization and photoelectric sensors. Ideally, you should place either one dual-sensor alarm or both photoelectric and ionization alarms near every bedroom in your home.
Make sure that the detectors are connected. This way, they will all go off at the same time. There are also special alarms available for those who are hearing impaired.

How Much Do Smoke Alarms Cost?
A smoke alarm is a cheap way to keep your family safe. Photoelectric and ionization detectors cost as little as six dollars. Dual-sensor alarms, meanwhile, are just $24. Your local fire department may even provide free or low-cost detectors for your home.

How Do You Maintain Smoke Detectors?
You need to regularly check each smoke detector in your home to see if it is functioning properly. Ideally, you should test the alarms each month.
Alarms that are hardwired into your home or that rely on a nine-volt battery should be replaced every 10 years. You should also change the batteries at least once a year.
Some smoke detectors now come with a 10-year lithium battery. Check the manufacturer's instructions to see how often you should replace these alarms.

Of course, a smoke alarm does not always prevent home fires. It simply tells you when a blaze is occurring so you can escape your house safely. Therefore, even if you install numerous detectors, your property could still sustain fire damage. That is why local emergency restoration specialists are available to assist with the cleanup.

What Every Business Owner Should Know About Black Water Flooding

9/16/2020 (Permalink)

Flood waters rising over a city street When flood waters rise, SERVPRO can help!

Flooding is a potential risk for business owners everywhere.

If your commercial property in Hot Springs, AR, is affected by flood water, you should be aware that this water could be very dangerous. Luckily, an emergency restoration specialist can determine what type of water you’re dealing with and make an action plan to safely clean and restore your property.

How Is Water From a Flood Classified?

Water from a flood is classified into three categories, based on its source and contents.

  • Category One is “clean” and does not pose a health risk.
  • Category Two is “gray” and contains some contaminants.
  • Category Three is “black” and is heavily contaminated.

Water classified as black presents a high risk of hazard to both humans and animals. Because of the possibility of illness or death, any contact with this water should be avoided.

What Is Black Water?

This category of water likely contains human or animal waste, along with other harmful components, such as bacteria, viruses, mold and fungi. The flood water can come from sewage backup, overflowing toilets or storms.

Levels of Black Water Damage:

Water from flooding that has been categorized as black can be further classified into sub-levels. This designation assists professionals in deciding on the best course of action for sanitation and restoration.

  • Level I damage is limited. The water originates inside the building and usually only affects a small space. Porous materials are not contaminated, and there is no structural penetration.
  • Level II damage signifies greater contamination in a larger space. While still originating inside the building, porous materials are affected, and the structure should be closely inspected.
  • Level III damage presents the highest degree of contamination. This water originates outside the building and can come from sewage lines, septic tanks or storm damage.

Flood water can cause tremendous damage to your property, along with health and safety risks. When water is present in your building, avoid any contact, and wait for the professionals to assess the situation and manage the sanitation and restoration process.

How Long Before Water Damage Leads to Mold?

9/16/2020 (Permalink)

Mold on walls and ceilings Water damage leads to mold, it is not if, but when.

Mold can start to grow within just 24 to 48 hours after water damage.

Building owners and facilities managers should arrange for mitigation as soon as possible after a flood, pipe burst or leak occurs at a structure in Perryville, AR. Find out more about mold prevention measures for commercial properties.

The First 24 Hours
As soon as signs of damage become apparent, an owner or manager should try to limit the extent of primary damage and the risk of secondary damage. He or she should immediately take the following steps:

  • Contact a mitigation and restoration company
  • Limit damage in any way possible
  • Arrange for an inspection

A damage mitigation service should respond to a call within an hour and arrive on site within several hours. Experts should assess the extent of damage during this visit and recommend mitigation strategies.

24 to 48 Hours
A mitigation company should take measures to reduce the likelihood of mold growth within one to two days after water damage. Experts may recommend any of the following procedures:

  • Pumping out standing water
  • Tearing out damaged building materials
  • Cleaning and disinfecting the area
  • Promoting drying

It will be necessary for the affected area to dry completely before restoration begins. Air movers or fans can increase ventilation and dehumidifiers can draw moisture out of the air and any porous materials.

48 to 72 Hours
Preventative measures are still necessary even after standing water from a pipe burst, flood or leak has been extracted. Owners or managers should maintain indoor relative humidity levels between 30 to 50 percent to prevent mold formation.

Damage mitigation and mold prevention measures are critical within the hours and days following water damage. If a flood or leak occurs at a building in Perryville, AR a commercial damage mitigation and restoration company can help owners and managers stop mold growth before it starts.

Prevent Commercial Construction Plumbing Issues With Careful Monitoring

9/16/2020 (Permalink)

pipes running along a wall What can you do to prevent water damage?

Nothing is more exciting to a business owner in Rockwell, AR than breaking ground on a new project.

The sight of construction workers scrambling and the sounds and smells of wood being cut and jackhammers going creates quite a bit of excitement. But once in a while plumbing problems such as a water pipe repair or a leaking water main can arise and can bring the job to a halt. Fortunately, there are a few things you can do to ensure that water issues can be avoided.

Four Steps to Preventing Water Damage During Construction

  1. Before beginning the project, make sure that the plans are checked and double checked for accuracy, including water tables and drainage issues.
  2. During construction, enforce a no-shortcuts rule and make sure all plumbing is quality checked, and that water issues are mitigated weekly.
  3. Toward the end of construction conduct thorough water-tightness testing. Check the roof, windows and doors, all drains and all piping systems for any broken pipe and perform any water pipe repair immediately.
  4. After construction, follow up with a punch list of all plumbing systems and see that they are all addressed.

There are several areas that should be monitored regularly for water leaks. These include window flashings and door openings and areas around roof vents, eaves and gutters, as well as mechanical and drainage systems, retention ponds and the entire plumbing system. Slacking off on checking these often can cost you a good deal if one of them fails and water enters the building. Of these, plumbing problems are probably the easiest to prevent and also the most devastating if they go wrong.

If you are however, faced with an elevator full of water or find that a toilet has flooded the entire third floor, call one of the emergency water restoration services in here in Hot Springs, AR to help with clean up and restoration. Water pipe repair and plumbing problems don’t need to create a costly slowdown on your project. Getting proper help will ensure that the job is done right and all is restored to its proper state.

Flood and Fire Interrelationships

9/16/2020 (Permalink)

Flood insurance paaperwork How does your flood policy relate to your fire damage coverage?

Many homeowners don’t know that their typical home insurance policy doesn’t cover flooding.

Read on to understand how FEMA NFIP policies and guidelines can protect your property in the event of a natural disaster.

Why Be Concerned?
Wildfire damage isn’t just a huge economic burden in its own right—it also exacerbates local flooding problems. This is because the natural equilibrium is disrupted after vegetation burns. Since this first line of defense against erosion no longer exists, water continues to move through the landscape. Instead of being wicked into the soil and the trees, the water flows to lower elevations and carries ash and mud along with it.

What Can I Do?
FEMA NFIP, which is a National Flood Insurance Program, advises that most homeowners purchase an additional flood insurance policy if they are in any kind of wildfire zone, even if they are otherwise at low risk of flooding damage. Since most policies do not go into effect until around a month after the initial purchase, planning ahead is a necessity. Allow yourself the extra time to guarantee that you’re getting a good deal.

Are There Other Precautions?
Emergency services cannot always make it to the scene of a flood or fire immediately. If you suspect severe fires or storms are incoming, be sure that you have food and water on hand to last for a few days. It may also be helpful to devise an evacuation plan. Seal important documents away in a fire- and flood-proof safe, and take an inventory of any critical or valuable belongings so that insurance adjusters can assess your claim after the disaster.

With the appropriate forethought and know-how, homeowners in Arkansas, can protect themselves against the ravages of the elements, even in fire-prone areas. Just remember to follow FEMA NFIP guidelines and have the contact information of a qualified fire and flood cleanup professional at the ready.

3 Tips for Sump Pump Maintenance

9/16/2020 (Permalink)

Sump pump from above It is important to keep your sump pump properly maintained to prevent water damage.

If you have a sump pump in your Piney, AR home, then you may already know the dangers flooding can present to your property.

Fortunately, performing regular maintenance on your pump can help it stay in working order, which in turn can help prevent water damage.

Always Follow the Manufacturer's Recommended Use Instructions
Many water damage restoration companies recommend the pumps as a flood prevention method. When performing pump maintenance, it's important to always follow your manufacturer's recommended instructions. This includes making sure the cord is in good repair, and that the unit is plugged into a ground fault circuit interrupter. This can help ensure your pump correctly performs the intended job for its lifespan.

Regularly Check For, and Clean Out Any Debris
Another important step for maintaining your sump pump is to ensure the pump, the vent, the discharge pipe, and its intake screen remain clear of debris. Common clogs can be comprised of dirt, gravel, leaves, sticks, and other materials that may have gotten into the water. A clogged unit often has to work harder to do its job and is at greater risk of malfunction.

Perform Routine Maintenance on Your Pump
Regularly looking over your pump for any maintenance needs can help you prevent larger problems such as clogs and unit malfunction. Take the time to inspect the cord, and clear away any debris that could be a problem. If you find your pump is malfunctioning it's best to call a professional to service the unit.

Remember, maintaining your sump pump can help prevent costly water damage to your home. Always follow the manufacturer's instructions for how to use, plug-in and clean your pump. Keeping your pump clear of debris can also help prevent clogs which may damage the unit. It's important to check for these things on a regular basis. If you have any questions, a professional might be able to help.

Business Continuity Planning - Risk Management Tips

9/16/2020 (Permalink)

business building with flood waters rising quickly from all directions Do you have a Business Continuity Plan in place?

Business continuity planning is the process of developing a practical guide for how your business will recover or restore critical business activities within a given timeframe after a crisis or storm damage in Hot Springs, AR.

The resulting plan is called a business continuity plan or BCP. When developing your BCP, you should include actions to rehearse, maintain, and review your plan to make sure it meets the needs of your company over time.

Business Impact Analysis
Your business impact analysis identifies the following:

  • The effect of different external and internal impacts upon the various parts of your business in times of crisis
  • The time that your business can survive without undertaking critical activities
  • The tasks that will be required to manage the initial phase of an incident and the individuals responsible for each task

Types of Plans
Depending on the size and nature of your business, and the business planning specialists, you may choose to have separate risk management, business impact analysis, response, and recovery plans. For a small business, a single business continuity plan that includes all the above elements may be enough. Depending on the type of incident you are dealing with, your planning stages may overlap. For example, recovery activities after flooding has occurred should start during the response phase.

Communications Section
The communications section guides all internal and external communications related to the incident response. Contact lists provide easy access to all contact numbers that might be needed in a crisis, including team members, emergency personnel staff, suppliers and key customers.

Plan Activation
The plan activation section is a clear statement of the circumstances when your continuity plan should be invoked and the list of personnel authorized to do so. It also sets out the process for mobilizing and standing down the relevant teams.

The BCP outlines the overall critical business operations restoration strategy, recovery of lost property, and resumption normal operations. It should also specify the ideal recovery timeframe to minimize serious business losses if flooding occurs.

Firework Safety

7/1/2020 (Permalink)

The Fourth of July is America’s favorite summer day with bar-b-ques, family, and fireworks.  It is a great way to celebrate America’s freedom but it’s important to be safe while lighting fireworks.   According to the National Fire Protection Association (NFPA) more fires are reported on the Fourth of July than any other day of the year, with more than half of those fires being caused by fireworks. Here are a few tips to keep your home and family safe this Independence Day.

Designated Shooter-Have a responsible adult administer and light all fireworks. It is important to not mix alcohol with shooting fireworks as well. The shooter should use protective eyewear since facial and eye damage is one of the most common injuries caused by fireworks.

Have a water source ready-Hose down any sparks or stray flames from fireworks.  If you have any duds, soak them with water then wait 20 minutes to ensure that they don’t have a delayed start.  Be sure to wet the ground that the fireworks were lit on to prevent grass fires. 

Have a designated area to light the fireworks-It is important to be sure that the area where you choose to light your fireworks is on flat, level ground.  Grass, gravel, and dirt can sometimes be uneven and cause rockets to tip upon ignition and shoot in a dangerous direction.  If grass is the only available option, find a piece of wood to place the fireworks on.  Be aware of your surroundings.  Make sure spectators are within a safe distance of the location that the fireworks will be lit.  Also, be sure there are not any combustible items near the fireworks. 

Have a safe Fourth of July this year.  And as always, SERVPRO of Saline County and SERVPRO of Hot Springs are “here to help.”

We Are Cleaning Experts

6/15/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Saline County, 501-776-2222

Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Saline County and SERVPRO of Hot Springs today at 501-776-2222 for your Certified: SERVPRO Cleaned consultation.