Recent Posts

Firework Safety

7/1/2020 (Permalink)

The Fourth of July is America’s favorite summer day with bar-b-ques, family, and fireworks.  It is a great way to celebrate America’s freedom but it’s important to be safe while lighting fireworks.   According to the National Fire Protection Association (NFPA) more fires are reported on the Fourth of July than any other day of the year, with more than half of those fires being caused by fireworks. Here are a few tips to keep your home and family safe this Independence Day.

Designated Shooter-Have a responsible adult administer and light all fireworks. It is important to not mix alcohol with shooting fireworks as well. The shooter should use protective eyewear since facial and eye damage is one of the most common injuries caused by fireworks.

Have a water source ready-Hose down any sparks or stray flames from fireworks.  If you have any duds, soak them with water then wait 20 minutes to ensure that they don’t have a delayed start.  Be sure to wet the ground that the fireworks were lit on to prevent grass fires. 

Have a designated area to light the fireworks-It is important to be sure that the area where you choose to light your fireworks is on flat, level ground.  Grass, gravel, and dirt can sometimes be uneven and cause rockets to tip upon ignition and shoot in a dangerous direction.  If grass is the only available option, find a piece of wood to place the fireworks on.  Be aware of your surroundings.  Make sure spectators are within a safe distance of the location that the fireworks will be lit.  Also, be sure there are not any combustible items near the fireworks. 

Have a safe Fourth of July this year.  And as always, SERVPRO of Saline County and SERVPRO of Hot Springs are “here to help.”

We Are Cleaning Experts

6/15/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Saline County, 501-776-2222

Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Saline County and SERVPRO of Hot Springs today at 501-776-2222 for your Certified: SERVPRO Cleaned consultation.

COVID-19 Commercial Cleaning

5/14/2020 (Permalink)

SERVPRO has been called upon to help protect many businesses clean, disinfect, and sanitize their facilities.  These businesses, such as factories, restaurants, banks, and offices to name a few, are doing their absolute best to protect their employees and customers.  And even during a pandemic we are “here to help.”  We offer various types of cleaning and disinfecting including proactive cleaning to stop the spread of the coronavirus.

Our team is using ULV fogging machines to distribute CDC-approved disinfectant.  We then allow the recommended dwell time of 10 minutes before following up with a thorough wipe down of all high touch areas. 

So, if your Benton or Hot Springs and surrounding areas business is in need of cleaning or disinfecting, give us a call at 501-776-2222. 

Commercial Cleaning

5/13/2020 (Permalink)

SERVPRO of Saline County and SERVPRO of Hot Springs is ready to help our commercial community with all their needs. Commercial clients we have been able to help in the past include: Multi family properties, restaurants and food service, convenience stores, automotive dealerships, office buildings, fitness centers / gyms, hotels, manufacturing facilities, schools, medical facilities such as rehab centers and many others. Services we have been able to provide include things such as general cleaning, deep cleaning kitchens, carpet cleaning, cleanup and mitigation services after a water or fire loss, mold mitigation, bio hazard cleaning, and power washing, just to name a few. The bottom line is that we stand ready 24/7, 365 to take care of your needs. Do not hesitate to call us at 501-776-2222 for anything at all. Being ready for our commercial community needs during an emergency is also a priority for us. Ask us about our ERP, (Emergency Ready Profile), designed specifically for our commercial community members.

Don't Let A Disaster Ruin Your Big Day

5/7/2020 (Permalink)

People spend months and sometimes years planning large events such as weddings, reunions, and graduation.  These events can be quite expensive as well. There is the event venue, flowers, catering, and tons of other factors that make it special and Disasters like a busted water heater, toilet overflow or sewage backup can ruin your big day. But it does not have to, because SERVPRO of Saline County and SERVPRO of Hot Springs can help. We have emergency services that can respond quickly and extract any water.  Our highly trained technicians can assess the damage and begin the drying process to get the venue back to preloss conditions so you can enjoy your special occasion. So if your commercial property suffers from a disaster, give us a call at 501-776-2222.

Fire Damage To Personal Belongings

5/6/2020 (Permalink)

Of all the losses that can happen to a homeowner, FIRE seems to be the most personal. Even a small fire (depending on what was burned in the fire) can have far-reaching effects on the personal items in a home. You see, any kind of plastic being burned even in a small fire will leave a sticky film on everything the smoke and soot reaches. That soot, depending on what it settles on, can be corrosive and cause damage to things such as the electronics in the home. That corrosiveness, if not cleaned properly, can damage the electronics to the point they have to be replaced. Maybe the home has fine art hanging on the walls. Maybe the home is full of antiques that have been passed down through generations. Many homes are show places for collectibles. Family photos, musical instruments, and things the children/grandchildren have made do not escape the sticky soot that comes with a fire. Even the clothes in the closet that might be farthest away from the source of the fire are affected. SERVPRO of Saline County and SERVPRO of Hot Springs is qualified to help save as many of these precious items as possible. We stand ready to HELP 24/7, 365! Call us at 501-776-2222 if you need our services or have questions about what can be salvaged from a fire.

We Are The Fire Cleanup Specialist

5/1/2020 (Permalink)

A fire in your home or business can be one of the most devastating things to happen to you ever. Most people think of complete destruction when they think of fire. In many instances that can be the case. However, did you know that even a simple flash fire on your stove can cause damage through out the entire home. Think about someone cooking something on the stove. They walk away for a few minutes to attend to something in the other room. They come back to see that whatever they were cooking has boiled over and is now on fire on top of the stove and the cabinets. The plastic spoon they were using to cook with has been engulfed in the flames and there is thick black smoke spreading throughout the house. The homeowner acts quickly and puts the fire out but now there is a mess to deal with. SERVPRO of Hot Springs is completely ready to step in and help make this situation “Like it never even happened.” In this case the kitchen will need some attention because that is where the fire happened. The black plastic spoon that created the black smoke spreading throughout the house has now left a thin sticky film as well as soot on everything as it spread. Now the other rooms in the house need cleaning as well. SERVPRO of Hot Springs has trained technicians, processes and chemicals for cleaning such an event.

Indoor Air Quality Tests

4/30/2020 (Permalink)

Mold can be extremely dangerous especially if there are no visible signs.  Sometimes mold can appear on surfaces and alert the homeowner that there is an issue.  Other times it could be evident from an odor in the home.  That is why it is so important that at the first indication of mold you have the issue address before it becomes a bigger problem.  One way to identify if you have an issue is by having an indoor air quality test done in the area in question.  

SERVPRO of Saline County and Hot Springs has the knowledge and equipment to help you with your mold remediation questions and concerns.  We can perform an air quality test or a strip or swab test that take the physical sample of visible mold.  We then send that information to a lab that returns the results the very next day so we can begin with a plan of action.  These tests allow us to know how elevated the spore counts are as well as what specific kind of mold is evident.  If you have a question regarding mold in your home or business, call SERVPRO of Saline County and Hot Springs at 501-776-2222.

Using a Thermal Camera To Detect Water Leaks

4/29/2020 (Permalink)

Water leaks often can be hidden behind walls and undetectable by the naked eye and can be cause serious problems to a home or building if not detected soon enough.  However, using a thermal camera can be useful in locating water.  Thermal cameras cannot show one hidden water, it can however show temperature differences and patterns which can indicate water.  Moisture and water are some of the most difficult things to notice in a home or building.  One may never know there is an issue until water begins dripping from the ceiling or leaking from under the floor.   By using a thermal camera our highly trained technicians can help locate an issue without resorting to tearing out walls or ceilings.  If you are concerned with a water issue in your home or commercial building give us a call at 501-776-2222.