SERVPRO of Saline County and SERVPRO of Hot Springs Employee Photos

General Manager Picture, image of male outside

Dustin Blankenship

Dustin Blankenship is the General Manager of SERVPRO Saline County and SERVPRO of Hot Springs.  Since attending college at UCA in Conway, he has lived in the Central Arkansas area.    After spending the last 20+ years in multiple retail management positions, he is looking forward to helping clients in their time of need in and around Saline county. 

Dustin has the following certifications: Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Trauma and Crime Scene Technician (TCST).

Dustin lives in Benton with his wife Jill, and sons Cole, Connor, and Crosby.  

male employee standing in front of a SERVPRO green truck.

Ed Carpenter

Ed joins SERVPRO of Saline County and SERVPRO of Hot Springs with several years of experience in the mitigation industry. Working in another SERVPRO franchise and a specialty electronics restoration company during that time allows Ed to bring industry-specific experience in meeting the needs of customers in the areas we serve. Ed also brings 20+ years of customer service, leadership, training, sales, and marketing experience in growing sales teams to meet and exceed personal, team, and company growth goals. As the Sales and Marketing Manager he is here to work with the team and the communities they serve in making it “Like it never even happened.”

Head shot of female employee smiling

Carla Minchew

Carla is a life-long resident in Saline County and graduated from Bryant High School. She is an accomplished “grill master” and has been known to even grill in the rain. She enjoys everything she has accomplished in life and is excited to be part of the SERVPRO team in the role of Crew Chief and being of service to those who are in need.

Carla is certified in Fire and Smoke Restoration (FSRT).

Head shot of male employee smiling

Steve Jackson

Having gone through a water loss devastation himself, Steve Jackson brings empathy and experience to SERVPRO of Saline County and SERVPRO of Hot Springs. He also brings 25 plus years experience in Sales and Marketing, a couple of those with a SERVPRO franchise in Texas. His desire and ability to create long term relationships makes Steve a welcome addition to our SERVPRO family.   

Head Shot of Gary Vaughn standing in front of the SERVPRO of Saline County and Hot Springs logo on the wall

Gary Vaughn

Crew Chief, Gary Vaughn grew up in Northeast Arkansas and has lived in the Hot Springs area since 2010. He is ready to use his past experiences in sales, marketing and remodel construction to serve SERVPRO customers in Saline County and the Hot Springs area.

Gary is a certified Water Removal Technician (WRT).

Zach Brown standing in front of SERVPRO logo

Zach Brown

Zachary "Bumblebee" Brown is a new addition to the team at SERVPRO of Saline County and SERVPRO of Hot Springs.   A well-rounded individual, Zach enjoys anything from hiking to late-night gaming.  After graduating in 2019, Zach honed his customer service skills at a local grocer's, where he worked for three years before wanting to try something new.  Stepping up to the challenge, his role as a Production Technician allows him to serve the residents of Saline County and Hot Springs in their time of need.  Why do they call him Bumblebee?  His two-toned hair and fondness for the Transformers!

Sydney Frames standing in front of SERVPRO logo

Sydney Frames

Sydney Frames recently joined SERVPRO of Saline County and SERVPRO of Hot Springs as the Marketing Services Coordinator and Job File Coordinator.  Sydney graduated from the University of Arkansas with a Bachelors in Psychology.  She loves photography, creative writing, and creating videos, which she has put to use updating the website!  Her flair for the creative, along with years of marketing and customer service experience made it easy to step into the role.   Sydney spent many years in Little Rock but has called Saline County home since 2017.  She lives in Benton with her son, Charlie.